Based in Egypt, I lead operations for multiple digital product platforms targeting the Saudi market and beyond. My expertise spans technical operations, automation architecture, API integrations, and team leadership — all focused on one goal: scaling digital subscription revenue.
I combine commercial strategy with technical execution. From building real-time sales tracking dashboards to deploying Telegram bots for automated reporting, I engineer systems that absorb massive order volumes without compromising service quality.
My track record includes managing 50,000+ active customers and generating over 2 million SAR in revenue through optimized digital subscription platforms.
Directed daily operations for a digital subscription platform on Salla, managing 50,000+ active customers. Oversaw sales of Plus applications, creative subscriptions (Adobe, Canva), IPTV & entertainment packages, AI tools (ChatGPT, Gemini), and Windows licenses. Built automated customer handling mechanisms and operational workflows to absorb massive order volumes. Achieved over 2 million SAR in revenue during my tenure.
Led cross-border e-commerce operations targeting the Saudi market through Salla. Specialized in IPTV subscriptions covering movies, series, and live sports matches. Built end-to-end automated systems for order processing, customer onboarding, and financial settlements.
Founded and built the technical operations architecture on WordPress/WooCommerce. Implemented custom API integrations, automated sales reporting systems, and Telegram bots for real-time financial settlements. Specialized in TV subscriptions for sports matches, movies, and series with fully automated delivery workflows.
By replacing manual, error-prone processes with an end-to-end automation system — from order intake to financial settlement — Crunch Plus turned a single-store operation into a high-volume revenue engine. Here's the breakdown:
Managing 50,000+ active customers across multiple digital product categories (Plus apps, Adobe, Canva, IPTV, AI tools, Windows) with manual order processing, leading to delayed deliveries and customer dissatisfaction.
Built a comprehensive automation architecture including: automated customer onboarding workflows, real-time sales tracking dashboards, Telegram bots for instant reporting, API integrations for seamless order fulfillment, and GitHub workflows for continuous deployment.
Achieved over 2 million SAR in revenue, reduced order processing time by 80%, maintained 95%+ customer satisfaction rate, and scaled operations to handle 10x order volume without adding proportional headcount.